Mr. Pillai, Please accept my sincere thanks to you and your excellent Urology team for all the hard work I have received during and up to my recent “Prostate” operation last weekend.
I would like to thank Mr. Pillai sincerely for his advice, professionalism, kindness and for the excellent care provided by his team on the Ward, during my treatment and surgery in June.
Whilst I have absolutely no recollection of the actual surgery carried out by Mr R Pillai, I was informed the operation went well. Following the procedure I was pleasantly surprised to find that whilst there was some discomfort I was free of actual pain. I was discharged early Saturday evening which some medication and a full run through as to what to take and when.
Mr Pillai gave my husband so much confidence in having his surgery. Such a caring man. Critical Care gave their upmost care in stabilising him and finally the brilliant staff on Mersea Ward for their support, help and friendliness.
Throughout my admission I found the nursing staff extremely pleasant and nothing was too much trouble. After the surgery the surgeon, Mr. Pillai, personally telephoned my wife and informed her of my condition which I thought was a very caring thing to do, after what was obviously very long day for them. They could have delegated this task but didn't. All in all I was very impressed with the service supplied.
I have been so impressed with the treatment that I have been given throughout all the procedures and appointments I have attended, the nursing staff have acted professionally and with compassion. From the start of my journey through to my last appointment on the 9th October the time frame has been fast and I was given full explanation of what procedures were being done and why. I am unable to fault the staff and thanks Mr Pillai and his team.
Early Tuesday evening(10.04.14) I received a telephone call informing me that there had been an appointment cancellation and I had been offered an appointment with Consultant Mr. R Pillai. I was pleased to accept. I simply need for it to be recorded that Mr. Pillai gave me a kind and considerate attention and careful explanation of the treatment that is offered and available. I will, certainly follow his proposals and recommendations.
This is just a note to express my heartfelt thanks for your surgery, after care and attention during the recent stay I underwent at Colchester Hospital. With huge thanks to you and your team and all those others in the Urology Department at Colchester for your kindness, dedication and understanding.
Mr. Pillai, Just wanted to thank you so very much for all your help and skills in undertaking my operation & recovery. Your kindness and superb attention always helping me was so important. You have given back to me a special gift of being able to sleep at night after almost 2 years. Once again words can never express my thanks enough, but it is heartfelt
I was diagnosed with a tumour in my right kidney around 6 weeks ago following a CT scan. I had an operation to remove my right kidney and then recovered on the urology Ward surgery. Throughout the process Mr. Pillai and the team at the Urology Unit have been fantastic. I am sure that I was able to be discharged so quickly after the surgery because of the excellent care I received and the skill with which the team performed my operation.
Whilst in hospital, I was highly impressed by the co-operation between consultant Mr. Pillai, anaesthetist, doctor and registered nurse, all of which was specifically aimed at securing the most appropriate treatment for me, the patient. All with whom I came into contact were kind, helpful, understanding, highly professional in their approach, and meticulous in their attention to detail.